Privacy Policy
Who We Are
Fret Success (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with Canada’s Anti-Spam Legislation (CASL). This Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to our newsletter, become a client, or engage with our website at FretSuccess.com.
What Information We Collect
We may collect and store the following information:
- Email Address – When you subscribe to Fret Success Insider or sign up on our website.
- Name (if provided) – When voluntarily submitted during sign-up.
- Other Contact Details – If you are a client or engage in business with us.
- Location information – Based on IP address, when entering information on our website.
We do not collect sensitive personal information, financial details, or share your data with third parties for marketing purposes.
Consent & Compliance with CASL
Under Canada’s Anti-Spam Legislation (CASL), we ensure that:
✅ You only receive commercial electronic messages (CEMs) (e.g., emails, newsletters) if you have provided express or implied consent.
✅ Express consent is obtained when you voluntarily sign up for the newsletter, register on our website, or request information.
✅ Implied consent applies if you are a client, Fret Success website subscriber, or have engaged with our services in a business context.
✅ Every marketing email includes a clear opt-out/unsubscribe option that allows you to withdraw consent at any time.
✅ We do not share, rent, or sell your personal information for third-party marketing.
By subscribing to our newsletter, purchasing a service, or engaging with our website, you acknowledge that you are providing consent to receive communications from us in accordance with CASL regulations.
How We Use Your Information
We use your information for the following purposes:
- To send Fret Success Insider newsletter updates – Including guitar lessons, gear reviews, artist interviews, and special announcements.
- To provide service updates if you are a client of Fret Success.
- To notify you of relevant content, promotions, or updates related to guitar education and gear.
- To improve our website and services through analytics and user feedback.
How We Store and Protect Your Data
We store your information securely and restrict access to authorized personnel only. We implement industry-standard measures to protect your data from unauthorized access or breaches.
We do not sell, rent, or share your personal data with third parties, except where required by law.
Your Rights & How to Unsubscribe
You have the right to:
- Unsubscribe at any time – Every email includes an unsubscribe link that allows you to opt-out immediately. You can also email us at learn@fretsuccess.com to request removal.
- Withdraw consent at any time – You can request to stop receiving communications, and we will comply promptly.
- Request access to your data – If you’d like to know what information we hold about you, simply contact us.
- Request deletion of your data – Upon request, we will remove your data unless legally required to retain it.
Cookies & Website Analytics
We may use cookies and basic analytics tools to track website traffic and improve user experience. By using our website, you agree to our use of cookies. You can disable cookies in your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in CASL compliance, business practices, or legal requirements. Any updates will be posted on this page with an updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy or CASL compliance, please contact us at:
📧 learn@fretsuccess.com
🌐 FretSuccess.com
Last Updated: Feb, 2025